mbs Casino & Sportsbook Terms

We at mbs set out the terms under which you access our platform, place wagers, and manage your account. These terms apply to all users in supported jurisdictions and cover account opening, deposits, withdrawals, bonus conditions, and dispute resolution.

Our platform operates under jurisdiction-restricted access — we provide services only where local law permits. Users are responsible for verifying that their access and use of mbs comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

This page outlines your rights and obligations when you use mbs, how we handle your funds, what happens if disputes arise, and the conditions under which we may suspend or close your account. Please read these terms carefully before you deposit or place any wagers.

Account Opening and Verification on mbs

When you open an account on mbs, you provide your email address, create a password, and supply basic identity information. We require this information to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We verify your details against our records and may request supporting documents such as a government-issued ID or proof of address.

We undertake to protect your personal data using SSL encryption and secure server infrastructure. Your account credentials are yours alone — do not share your password with anyone. If you suspect unauthorized access, reset your password immediately and contact our support team. We are not responsible for unauthorized access resulting from your failure to keep your credentials secure.

You must be of legal age to wager in your jurisdiction. By opening an account on mbs, you represent that you meet this requirement. We reserve the right to close any account that violates our terms or local law.

Deposits and Withdrawals on mbs

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, e-wallet virtual accounts. When you deposit on mbs, funds are credited to your account balance and held in trust for your use on our platform. You may withdraw your balance at any time, subject to our verification procedures.

Withdrawals on mbs must be requested through your account dashboard. We return funds to the payment method you used to deposit — this protects both you and mbs against fraud. Large or unusual withdrawals may be held pending additional verification, but we aim to process all requests within standard business windows. Bank transfers may take longer than e-wallet withdrawals depending on your bank's processing speed.

We do not charge fees for deposits or withdrawals on mbs, though your payment provider may apply their own charges. Any fees are deducted by your provider, not by mbs. If a deposit fails to arrive within the expected timeframe, contact our support team with your transaction ID so we can investigate.

E-wallet deposits

Typically instant; funds appear in your mbs balance immediately after you authorize the transaction in your wallet app.

mobile banking deposits

Scan the code with any compatible wallet, confirm payment, and mbs credits your account within moments.

Bank transfers

We provide virtual-account numbers for local payment, online payment, e-wallet, mobile banking. Transfers typically settle within one to two business hours on weekdays.

Withdrawal holds

Large withdrawals may be held pending verification to prevent fraud. We notify you if additional information is needed.

Our mbs Bonus and Dispute Policy

We may offer promotional bonuses to new or existing users on mbs. Any bonus terms are displayed at the time of offer and are binding once you accept them. Bonuses typically carry wagering requirements — you must stake the bonus amount a certain number of times before you can withdraw it. We reserve the right to modify or withdraw bonus offers at any time.

If a dispute arises between you and mbs — for example, a disagreement about a bet outcome, a missing deposit, or an unauthorized transaction — contact our support team immediately. We investigate all disputes in good faith and aim to resolve them within a reasonable timeframe. If we cannot reach agreement, either party may escalate the dispute to an independent arbitrator or relevant regulatory body in your jurisdiction.

We undertake to keep accurate records of all your account activity on mbs, including deposits, withdrawals, bets placed, and results. You can access your account history at any time through your dashboard. If you believe there is an error in your account, notify us within a reasonable period so we can investigate.

Account Suspension and Closure

We reserve the right to suspend or close your mbs account if you violate these terms, engage in fraudulent activity, or breach local law. Suspension may be temporary (pending investigation) or permanent. If we close your account, we will return any remaining balance to your registered payment method, subject to our verification procedures.

You may close your own account at any time by contacting our support team. We will return your balance to your payment method and mark your account as closed. You may request to reopen your account later, subject to our approval.

Jurisdiction and Compliance

Our services on mbs are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of mbs comply with their own jurisdiction's law. If you access mbs from a restricted jurisdiction, we may suspend or close your account without notice.

These terms are governed by the laws of the jurisdiction in which mbs operates. Any disputes arising from these terms or your use of mbs shall be resolved through arbitration or the courts of that jurisdiction, as applicable.

Changes to These Terms

We may update these terms at any time. Changes take effect when we publish them on mbs. Your continued use of mbs after changes are published constitutes your acceptance of the updated terms. If you do not agree with changes, you may close your account.

For questions about these terms or our policies, contact our support team through the in-app help menu or your account dashboard. We respond in English and can clarify any aspect of our terms, account procedures, or payment policies. Our services on mbs are available only where local law permits — users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other supported regions can access mbs subject to these terms and applicable local law.