mbs Casino & Sportsbook Data Care

This page describes what we collect when you use mbs and how we keep that data protected. We collect personal information only to verify your identity, process your deposits and withdrawals, and comply with local regulations. We do not sell your data to third parties, and we use encryption to secure your account credentials and payment details.

Our mbs platform operates across multiple regions, and your data may be processed by servers located outside your jurisdiction. We undertake to apply the same security standards regardless of server location. You have the right to access, correct, or request deletion of your personal data subject to legal and operational constraints.

Read this policy to understand what information we collect, how we use it, who may access it, and what rights you have over your data on mbs.

What We Collect on mbs

We collect your email address, phone number, and password when you open an account on mbs. We also collect identity information such as your full name, date of birth, and government-issued ID number for account verification and anti-money-laundering compliance. We collect your payment method details — wallet account numbers, bank account information, or QRIS identifiers — to process deposits and withdrawals.

When you use mbs, we log your account activity: bets placed, wagers settled, deposits received, withdrawals requested, and login timestamps. We collect your IP address and device information (browser type, operating system) to detect fraud and unauthorized access. We may also collect your location data if you grant permission, though this is optional.

We do not collect sensitive data such as your full payment card numbers — payment processors handle card data directly, and we receive only confirmation tokens. We do not collect health information, biometric data, or other sensitive categories unless required by law.

How We Use Your Data on mbs

We use your personal data to verify your identity, process your deposits and withdrawals, and maintain your account on mbs. We use your payment method information to transfer funds to and from your account. We use your activity logs to detect fraud, prevent money laundering, and comply with regulatory requirements in your jurisdiction.

We use your email address to send account notifications — password resets, deposit confirmations, withdrawal status updates, and security alerts. We may also send promotional messages about new games or payment methods on mbs, but you can opt out of marketing emails at any time through your account settings.

We analyze aggregated, anonymized data to improve mbs — for example, we track which games are most popular or which payment methods users prefer. This analysis does not identify you personally and helps us optimize our platform.

Third Parties and Data Processors on mbs

We share your data with payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking providers, and local payment, online payment, e-wallet, mobile banking banks) to process your deposits and withdrawals. These processors have their own privacy policies and security standards. We share your data with identity-verification services to comply with KYC regulations. We may share your data with law enforcement or regulatory authorities if required by law.

We do not sell your personal data to advertisers or data brokers. We do not share your data with unrelated third parties for their marketing purposes. Our servers may be hosted by cloud providers located outside your jurisdiction — these providers are bound by data-processing agreements that require them to apply the same security standards we use.

Payment processors

We share payment details with local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank partners to process transactions.

Identity verification

We share identity information with third-party verification services to comply with KYC and AML regulations.

Law enforcement

We may disclose data to authorities if required by law or court order.

Cloud hosting

Our servers may be hosted by cloud providers; we require them to meet our security standards.

Your Rights and Our mbs Data Practices

You have the right to access your personal data on mbs at any time through your account dashboard. You can download your account history, activity logs, and personal information. You have the right to correct inaccurate data — if your registered name or address is wrong, contact our support team to update it.

You have the right to request deletion of your personal data, subject to legal and operational constraints. We may retain your data if required by law (for example, anti-money-laundering regulations may require us to keep transaction records for several years). If you request deletion and we cannot comply, we will explain why.

You have the right to opt out of marketing emails from mbs at any time. Click the unsubscribe link in any promotional email, or adjust your preferences in your account settings. Opting out of marketing does not affect your account or service access.

Cookies and Tracking on mbs

We use cookies to keep you logged into mbs and to remember your preferences. These are essential cookies required for the platform to function. We may also use analytics cookies to track how users interact with mbs — for example, which pages are visited most often. You can disable non-essential cookies in your browser settings, though this may affect your experience on mbs.

We do not use cookies to track you across other websites. Third-party payment processors may use their own cookies when you authorize a transaction — these are governed by their privacy policies, not ours.

Data Retention on mbs

We retain your account data for as long as your account is active on mbs. After you close your account, we retain transaction records and identity information for the period required by law — typically several years for anti-money-laundering compliance. We delete non-essential data (such as analytics logs) after a shorter period, typically one to two years.

Security and Cross-Border Data Transfer

We use SSL encryption to protect data in transit between your device and our servers. We use encryption at rest to protect data stored on our servers. Our servers may be located outside your jurisdiction — for example, in regions like Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, or in international data centers. We apply the same security standards regardless of server location.

If you are in a jurisdiction with strict data-protection laws, transferring your data to our servers may involve cross-border transfer. By using mbs, you consent to this transfer. We undertake to protect your data using industry-standard encryption and access controls.

Contact Us About Your Data

If you have questions about how we handle your data on mbs, want to access your personal information, or wish to request deletion, contact our support team through the in-app help menu or your account dashboard. We respond in English and can assist with data-access requests, corrections, or deletion requests subject to legal constraints.

We may update this privacy policy at any time. Changes take effect when we publish them on mbs. Your continued use of mbs after changes are published constitutes your acceptance of the updated policy. If you do not agree with changes, you may close your account.

Our mbs platform is available only where local law permits. Users are responsible for verifying that their use of mbs complies with their own jurisdiction's data-protection and privacy laws. We do not offer our services in jurisdictions where online wagering is prohibited.